I see this at clients frequently. The big questions are about how to do the implementations and who to hire to do them.
The confusion over how to implement is similar to any new experience. Many clients say “just take this spreadsheet and make it a database.” It’s the most straightforward thing to do and someone has already spent the time developing the spreadsheet. There are a great many implementation teams that will do this exact thing. It’s fast and competitive with other software in terms of time and money.
The downside is that in many cases, you’re not getting the full value out of the system this way. It takes a better implementation (aka money), cooperation (aka time) with the implementer, and a desire for change. These are in short supply. In my experience it’s worth it to spend both. If you’re having enough pain in your business to spend the money on the system, spend the money to do it correctly. Don’t do it in halfway measures.
This doesn’t mean that it should take six months and cost far more than you expected. Find a Hyperion implementer who will educate you at the start and provide you with options.
I wonder if this is why people choose the software competitors? Any out of box software, either Hyperion or a competing product can convert a spreadsheet this way. But competitors don’t have the ability to customize as much as Hyperion. Will you adjust your business to do things the way the software is set up? Then do it out of the box. I’m hearing a lot of buyers remorse from companies that have been with the competitors for a while. Fast implementation, but they get stuck with it over time.
So how do you know the right way? Start by asking who do you trust. Find a good Hyperion implementer. I gave some tips on choosing the right person in this blog post.
Starting out on the right foot is less expensive than changes later. A solid foundation is something you can build on. I often hear from companies that need extensive changes, or just decide to go to the expense of implementing a totally new system rather than doing it right the first time.
If you don’t have the time or money to invest? Stay with your current system. Even if it is spreadsheets. This is an investment in your business. As my father says, and job worth doing is worth doing right.