This week I had someone make an emotional argument to me. This person was trying to get me to make a decision in their favor, but I didn’t buy it. It was a mathematical decision.
Their initial argument was based on gambling. The entertainment value is worth the money. Having worked in a casino for three years, I can tell you the big thing that I learned; the house always wins. Everyone believes me, but no one ever listens when I say that. Players claim to have “systems”. What they have are experiences that they weight emotionally. I have facts and math.
As a business person implementing EPM software, it should be all about your organization’s needs. What gives you better delivery?
This extends from the software to the consultant. There are logical arguments to make here. Is the consultant experienced? Did they help me to prepare for the implementation?
Or is it emotional; are they cheapest on hourly rate? This is an emotional argument because you’re not considering the cost overruns or the experience. Instead of the whole project, you’re focusing on one aspect of it. It looks logical, but is emotional. Lower hourly expense costs means that you can claim to the CFO that you’re controlling costs. This will hurt you in the long run. It will take more time and give you a less thought out solution.
How do you use logic to choose consultants? Offshore is cheaper by the hour, but more expensive in the long run. Big firms have big reputations, but they also will staff you with younger people learning on your dime. Are you getting the experienced people to do your work?
Do these lower costs save you money? Are you buying a good piece of furniture or shopping at IKEA? Both have their uses, but what do you want this implementation to be? Choosing a prebuilt solution can be the result of an emotional decision. If you choose prebuilt even though you need something customized but want to save money.
Brass Tacks isn’t a huge firm. That means that each and every client matters to us. We will bring you more personalized attention.
Bring us in to discuss the solution. We will compete on our merits. Then you’ll be getting us to do the right work for you.