While this blog is primarily focused on the finance user, Hyperion works as well for operational forecasting and reporting. Many clients are happy using it for financial data only, but as long as they’ve invested in the technology, why not do everything that you can with it? As a consultant, some of my most interesting Hyperion work has been done around operations.
Operational data affects a wider range of employees. Companies that use this will get more use out of the tool, and more importantly, better dissemination of information. Data comes in directly from the field in many places, making it far easier for the corporate office to manage the business. Reporting goes out to the field giving them a clearer picture of what is going on with the wider company. Often this can foster competition between field offices. In every instance, it gives corporate more insight to the business.
These systems have the ability to feed operational data directly to revenue. In many cases, if you forecast the operations, you can forecast revenue. If you know revenue, you can figure out your expenses between which part is variable and what is fixed. So get the data from the field and you have the bottom line of your company. Better yet, you’re forecasting based on information from people that are closest to your customer. Isn’t that the purpose of the software?