I interviewed someone this week who told me that their last job was at the US House of Representatives. It was a qualified applicant, but one thing really bothered me; he was an H1B (foreign visa worker). Putting aside all of the politics here, I’d like to focus on the company that the government contracted to do this. They’re looking to maximize their profit margin. I’m fine with that. What I dislike is that they want to maximize it by giving their client a bad experience. I spoke here about companies with dishonest practices. H1B's aren't necessarily inexperienced, but many are. I have run across too many who flat out lie about their experience. They certainly don't have the US Finance/Accounting experience.
Why does this bother me so much? 1. It gives the field a bad reputation. If a client is expecting someone experienced, they shouldn’t have people who are learning on the job. 2. It doesn’t help the software’s reputation. I make my living off of this.
Why should you care? Let’s say it’s your first time doing this. You’re moving off of spreadsheets. You want the best value. You will have a much more painful experience. The cost that looks cheaper now but will be more in the long (or even medium) run
Why is it difficult to get quality Hyperion people? Being good at it takes years of experience. The good people have a background in both IT and Finance.
It can be difficult to tell who the impostors are. IT consultants can have 10 page resumes and talk like they know what they are doing…until they can’t get the work done. Like a lot of other things in this world, you get what you pay for. If you don’t want to pay the going rate, you will end up spending more in the long run. By hiring cheaper hourly resources, you will end up spend more by paying in project time and opportunity cost. Many times we've come back to "fix" a cheap, crappy implementation. The client ended up paying twice because they were saving money the first time.
Travel is another factor. When I was on the finance side, I wanted my consultants on site. At least until I knew who they were. Then with regular check ins, I saw no need to go to the expense of having someone in a cubical to talk to once a week. With regular demos, you should know the progress that they are making. We spend a lot of time on the road and enjoy doing it. It’s interesting to meet new people and see new places. I liked feeling like a New Yorker and taking the subway to work. I learned to commuter train systems in Boston and DC as well. When I was in Sydney, I took the train to work past the opera house every day. But. I hate being onsite when it’s the middle of the project and no one from the client has time to talk to me. It’s 10 hours of travel time and I have no reason to be there.
Brass Tacks EPM prides itself on quality resources. It will save you money and give you a much better experience. We’re committed to getting things right the first time and doing the work the smart and honest way.